Important Update Regarding COVID-19 & Program Benefits

Aetna Medicare Advantage

For IAFF-FC/Aetna Medicare Advantage plan participants, Aetna has extended COVID cost-share waivers until December 31, 2020.

  • Waiving member cost-sharing for acute in-patient treatment of COVID-19 or health complications associated with COVID-19.
  • Waiving member cost-sharing for in-network specialist telehealth/telemedicine visits (including outpatient behavioral and mental health counseling services).
  • Waiving member out-of-pocket costs for all in-network primary care visits, whether in office or via telehealth, for any reason.

Also, as the COVID-19 pandemic continues and the flu season begins, Aetna is shipping boxes of specially curated, over-the-counter items to all Medicare Advantage members. These Caring for You kits contain several items to help support Medicare members with simple self-care at home. Kits include a thermometer, hand sanitizer and two Aetna-branded face masks, among other items. Kits are being sent to members who were enrolled on or before August 1, 2020. Your retirees will receive these kits mid-October through mid-November.

Learn more about how you can become a participant for the plan year beginning January 1, 2021 – call 1-866-246-8039 or visit

Aetna Caring for You kits